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Interact in real time with visitors to your
web site instantly.
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Nothing to download
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Live Support can display support status either
in image or text form in your website pages.
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Capture visitor data which includes browser
info, IP, referral URL, time of visit and such.
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Visitors can leave you a message if you are
not available.
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E-mail notification of live support requests.
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Track visitors as they visit the site and
initiate a new chat with them. With a click of a mouse, members can open
a chat window on visitor's computer and provide support or close a sale!
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You are able to push a survey form to visitors
and they can gather important feedback, comments and critical survey data
from visitors
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Auto save transcripts to the system database
for later review.
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Offline/Online Status Icons. Your customers
will immediately know whether you're on-line or offline.
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Sound alerts: An alert will sound when a user
has requested a chat session.
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View your credit balance and transaction stats
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Edit Time zone so that it matches the member's
time zone View survey results of each visitor
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Create predefined responses
so that members can quickly access them during live chat sessions and providing
visitors with instant answers
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Edit the header and footer of Live Support
web chat window
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Edit system settings such as name of site,
email address for notification, font size, play sounds and automatic session
expiration
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As soon as one of the parties leaves the live
chat the other party is notified.
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Many more.......
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So why not sign up today
for such an affordable offer.
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